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OUR SERVICE

What is
palliative care?

Palliative care is a service designed for individuals of any age with a life-limiting illness. When a cure is no longer the goal of treatment, palliative care focuses on maintaining the highest possible quality of life for the individual.

Palliative care supports not only the patient but also carers, family members, neighbours, and friends. We are here to provide the care and guidance needed by everyone involved.

SUPPORTING PATIENTS,
CARERS & FAMILIES.
Our approach to care

We see the person beyond the illness

At Ballarat Hospice Care, we see the person beyond the illness. Our holistic approach means we walk alongside individuals, supporting and caring for them throughout their journey.

We ensure our services are responsive to the individual needs of each patient, carer, and family. We offer free in-home specialist palliative care that addresses physical, emotional, social, and spiritual needs.

379

Referrals
(2023-24)

178

average patients per month
(2023-24)

62%

of patients died in their place of choice (2023-24)

2128

After hours contacts (2023-24)

Testimonials

What patients say about us

…thank you for the care and compassion you gave to our mother. Your service truly reflects the philosophy of palliative care.

With your care, expert help and advice, our Dad was able to stay at home where he wanted to be.

…every phone call, every visit; you gave me comfort, courage and reassurance that I needed…

Thank you for supporting us…it was an intense but precious and beautiful time we could spend together at home…

...Your presence was an absolute rock for us... Some visits it felt like a saint had arrived, bringing the calm and expertise we needed. You turned a very sad time into something precious and profound for our family.

OUR ORGANISATION

Who we are

We are a team of specialist palliative care nurses, supportive care advisors, compassionate administration, support staff and volunteers.

Established by community members in 1985, our not-for-profit organisation guides patients, carers, and families to live, die, and grieve well.

OUR VALUES​

We are driven by a commitment to provide compassionate, holistic care.

HEAR OUR STORIES

Palliative care is about celebrating lives.

LEARN WITH US

Education is key to our service delivery.

SUPPORT US

You can make a difference! Donate, volunteer, sponsor, or visit the Op Shop located at 723 Sturt Street, Ballarat.

Feedback

Your feedback plays an important role in helping us to improve our service