Specialist
Palliative Care

Making a difference to patients, carers and families

XT3A0450
OUR SERVICE

What is
palliative care?

Palliative care is a service provided to people of any age with a life-limiting illness. When a cure is no longer the aim of treatment, palliative care focuses on maintaining the highest possible quality of life for the individual. 

Palliative care is not just for patients. It is also for carers, family members, neighbours, and friends. We are here to provide support to all who need us.

SUPPORTING PATIENTS,
CARERS & FAMILIES.
Our approach to care

We see the person beyond the illness

Our holistic approach to care means that we walk alongside people; supporting and caring for them.

We ensure our services are responsive to the individual needs of each patient, carer and family. We provide in-home specialist palliative care, addressing physical, emotional, social and spiritual needs.

394

Referrals
(2022-23)

174

average patients per month
(2022-23)

61%

of patients died in their place of choice (2022-23)

2244

After hours contacts (2022-23)

Testimonials

What patients say about us

…thank you for the care and compassion you gave to our mother. Your service truly reflects the philosophy of palliative care.

With your care, expert help and advice, our Dad was able to stay at home where he wanted to be.

…every phone call, every visit; you gave me comfort, courage and reassurance that I needed…

Thank you for supporting us…it was an intense but precious and beautiful time we could spend together at home…

...Your presence was an absolute rock for us... Some visits it felt like a saint had arrived, bringing the calm and expertise we needed. You turned a very sad time into something precious and profound for our family.

OUR ORGANISATION

Who we are

We are a team of specialist palliative care nurses, supportive care advisors, patient and family support volunteers, and compassionate administration and support staff.

Established by community members in 1985, our not for profit organisation has guided patients, and supported carers and families to live, die and grieve well.

OUR VALUES​

Guiding our work

HEAR OUR STORIES​

Palliative care is about celebrating lives

LEARN WITH US

Education is key to our service delivery

SUPPORT US

Donations, volunteer, sponsor or visit the Op Shop located at 723 Sturt Street, Ballarat.

Feedback

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