What We Do


Carers are an integral part of our palliative care system.

We ensure carers and families are well informed, openly communicated with and supported to manage the dying and grieving process.

Carers of patients with Ballarat Hospice Care are offered a variety of resources including practical information about palliative care and the caring role.

We work within the Carers Recognition Act 2012

We work within the Child Safe Standards

Ballarat Hospice Care Also Provides Bereavement Support To Families And Carers.

The grief and loss experienced by the death of a loved one is different for each person. This experience has the potential to be one of the most traumatic events that can occur in our lives. Through our own personal resources and resilience, and through the support of others, we come to incorporate the experience into our lives. Some people will require additional professional support at different times of the grieving process. Our counsellors may be able to assist as part of the bereavement support component of the palliative care service.

Useful Links

Better Health Channel

Palliative Care Victoria

Palliative Care

Advance Care Planning Australia

CareSearch, Palliative Care Knowledge Network

Health Victoria

Carers Victoria

Victorian Multicultual Commission

Beyondblue 1300 224 636

Lifeline 13 11 14

Suicide Line 1300 651 251

Suicide Call Back Service 1300 659 467

Australian Centre for Grief and Bereavement

Mindhealthconnect – access to relevant mental health care services, online programs and resources.

Griefline 1300 845 745/(03) 9935 7400

The Compassionate Friends 1800 641 091 – bereavement support line for families and other who have experienced the unexpected death of a child under 18 years of age.

Parentline 1800 860 660/132 289

Mensline 1300 789 978

Gamblers Helpline 1800 858 858

Directline (Drug and Alcohol issues) 1800 888 236

Housing Support Service 1800 825 955

Nurse On Call 1300 606 024

After Hours GP Helpline 1800 022 222

Mental Health Advice Line 1300 280 737

After Hours Child Protection Emergency Service 131 278

National Sexual Assault, Domestic and Family Violence Counselling 1800 737 732

Ambulance/Police/Fire 000

Useful Forms

How to Support Grieving People

Common Reactions


After The First Year 

The Big List


Referrals to Ballarat Hospice Care in 2017
Client contacts 2016-17
Being a Carer Is Both Challenging and RewardingEveryone’s path to becoming a carer is different. Read their stories.
Marion McCabe doesn’t ever resent being one of the 730 Australians diagnosed with motor neurone disease annually.MARION’S STORY
When he died, he was with us and it was almost like he felt no pain. I just think we were lucky to have had that time with him.ALLANAH’S STORY
But one of the best things Ballarat Hospice Care taught us was not to be afraid of death. Moira was very accepting of it.GEORGE’S STORY
We’re always looking at opportunities for education and providing opportunities for our staff to engage in professional care.MEL’S STORY
More Stories