What We Do


We promote and provide education to patients, their families, carers and volunteers.

This helps develop, train and educate others to support people dying in their homes.

We are committed to education and building community capacity through support for graduate, undergraduate and community programs.

Education for patients, their families and carers

This includes

  • ways to manage symptoms
  • equipment use
  • explaining practical aspects of care and
  • caring for carers.

Supporting patients and carers through education helps people to remain at home.


Supporting current and new staff through

  • a comprehensive orientation program
  • maintaining mandatory competencies and
  • identifying and supporting ongoing learning opportunities.

Overseeing and supporting students on clinical placements including

Community education in Ballarat and surrounding areas

We work in partnership with

  • health services
  • district nursing services
  • aged care facilities
  • other care facilities and
  • supported accommodation

to increase everyone’s ability to support palliative patients, families and carers in our community.


Trained Patient Support Volunteers focus on bringing normality back to life. They do this by providing a link to community for patients, their carers and family. They bridge the gap between medical professionals and community and provide valuable support through respite, transport and friendship.

Volunteers are trained in line with volunteer training standards.