What We Do

Telehealth

We aim to provide the best community palliative care to our patients and their families using a full range of services including telehealth.


Telehealth allows for an alternative way to deliver care. Many people like and prefer this service; it uses current technology like smart phones to provide care safely from a distance.

We will use video calls to connect with patients when they call our after-hours emergency number and stable patients who are happy to have a video call rather than a home visit.


Benefits of telehealth

  • Convenient for the patient or carer as they can ‘visit’ with our staff anywhere that suits them
  • Efficient use of time for the patient and staff
  • Easy to involve family and other support people into the patient’s care

What is required

For a video call, patients will need:

  • A private, well lit room
  • A smart phone, iPad, tablet, or a reasonably up-to-date computer
  • Webcam, microphone, and speakers (built in or plug in)
  • Reasonable internet connection

How to prepare for your video call

Download this step-by-step guide